As you are no doubt aware, we have successfully transitioned to a new administration service provider, and we look forward to sharing the benefits with you over the coming weeks. AvSuper Online (or AOL) is our new online portal and can be accessed at avsuperonline.com.au and via the links [...]
We recently received the latest results from our annual member satisfaction survey, and were very pleased to again be ranked 1st out of 34 super funds. We thank those of our members who participated in the survey many of whom provided open and constructive feedback on how we can make AvSuper [...]
AvSuper will hold its inaugural Annual Member Meeting (AMM) on November 10, 2020 at 4pm AEST. The agenda will be as follows: Chair address – Ben Firkins CEO address – Michelle Wade Investment Committee Chair address – Denise Allen Questions from members The meeting will be held online via Zoom. [...]
We have been trialling electronic verification of member's identity for just over 12 months now. Thank you to the members who have tried this faster and more secure means of verifying their identity. Due to the success of the trial and positive feedback from members, we will be using this [...]
I am very pleased to introduce you to Gina Dowley. Gina joined AvSuper in April 2020 as our Investments Officer, bringing strong investment operations knowledge, as well as compliance and accounting skills to the AvSuper team. With over 20 years’ experience in the superannuation industry, Gina brings much wisdom, a [...]
We are all in unprecedented times and adjusting to new ways of doing things. However, we wanted to take this opportunity to wish you and your family a happy and safe Easter at home, and to share some good news about our administration services. Please note that AvSuper will be [...]
With the status of COVID-19 evolving rapidly, we wish to update you on recent developments and notify you that we have a page dedicated to COVID-19 and the impact for AvSuper members and the Fund itself. Changes to superannuation The Government has announced changes to superannuation, including: Access to up [...]
As most members would be aware, a new strain of Coronavirus (COVID-19), has spread around the world, including to Australia, since being discovered in China in December 2019. COVID-19 is already impacting the world in several ways, including financially and thus investment markets. On top of that, governments are reacting [...]
AvSuper uses external service providers to assist the Trustee with many Fund functions, such as administration services which include processing contributions to your account, making benefit payments and issuing member statements. We are pleased to advise members that following a comprehensive administration review and tender process, we have nominated Mercer [...]
Happy new year and welcome to 2020! AvSuper offices are now open and we welcome our members to get in touch with us. We apologise for any inconvenience experienced last week when our offices were closed for the health and safety of our team during the bushfire crisis, and appreciate [...]
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