AvSuper wishes to express our sorrow at the devastation of the Victorian bushfires and Queensland floods in recent days. Our thoughts are with the people affected by these tragedies and we hope for a speedy recovery to those who have been injured.

If you have been directly affected by these events, AvSuper may be able to help in the following ways.

Access to superannuation

Access to superannuation prior to your preservation age may be available under severe financial hardship or compassionate grounds.

Affected members can contact AvSuper on 1800 805 088 to enquire about early access under severe financial hardship rules.

Enquiries regarding early release on compassionate grounds (for instance to cover the costs of a funeral or medical expenses) has to be approved by APRA. You can contact APRA on 1300 131 060 or visit their website www.apra.gov.au


AvSuper death and total permanent disability insurance may provide some financial relief for affected members.

To make a claim for yourself or a loved one, please contact us as soon as possible so we can process your claim as a priority.

Phone 1300 128 751 (Local call)