AvSuper uses external service providers to assist the Trustee with many Fund functions, such as administration services which include processing contributions to your account, making benefit payments and issuing member statements.
We are pleased to advise members that following a comprehensive administration review and tender process, we have nominated Mercer Administration Services as our preferred administrator. A comprehensive transition program will be devised and members notified once arrangements are finalised.
The Trustee is confident that Mercer has the flexibility, capability and capacity to deliver a bespoke solution based on our unique needs, now and in the future. We are excited by the increased technology options that we expect to streamline processes for our members and that this change is predicted to significantly benefit our members.
Chief Executive Officer