I am very pleased to introduce our members to Michael Sykes, our new CEO, and welcome him to our team.
The Board and staff of AvSuper are looking forward to Michael becoming part of the team, and continuing to build upon the living ethos of “Members’ first”.
Michael is CPA and CIMA qualified with over 25 years’ experience in financial services, across banking, insurance, and superannuation. He is well positioned to lead AvSuper into the future.
We welcome Michael and wish him well in his new role. I look forward to members getting to know him over the coming months.
Chair, AvSuper Trustee
After 13 years as our Chief Executive Officer, Michelle Wade has departed the Fund and we are progressing towards a change in CEO for 2021.
Michelle contributed greatly to the Fund and was central to AvSuper’s continual expansion of services to our members. She was instrumental in steering us through the challenges of the GFC, COVID-19 and the significant regulatory change that occurred over the past decade. Michelle will be missed by everyone involved with AvSuper – members, the staff, the Board and the companies that partner with us to deliver outstanding customer service.
Following a rigorous recruitment process, the Board is pleased to announce Michael Sykes as AvSuper’s new Chief Executive Officer. Currently Deputy CEO with MTAA Super, Michael will start with AvSuper in April 2021.
The Board and staff are looking forward to Michael joining the team and continuing our living ethos of “Members’ first”. Michael is CPA and CIMA qualified. He has over 25 years’ experience in financial services, across banking, insurance, and superannuation, so is well positioned to lead AvSuper into the future.
In the meantime, Nick Smith, AvSuper’s Executive Manager, is our Acting Chief Executive Officer. We have great confidence in Nick leading the Fund for this transition period.
We wish Michelle well for her future adventures, whilst congratulating Michael on his new role and thanking Nick for his assistance in managing this change.
Chair, AvSuper Trustee
From everyone at AvSuper, we would like to wish you and your family a happy and rewarding 2021.
While many are glad to see 2020 behind us, we can still expect some volatility and change during 2021. If you would like to assess your super choices and retirement strategies, our Member Advice Consultants can help with appointments online, via the phone or in Canberra.
Our offices are open and we look forward to interacting with you in the coming days and months.
We also want to remind you to have a look at our new online portal, AvSuper Online or AOL, if you haven’t already done so. You must register the first time you use it, using your member number and birth date. During registration, you will receive a one use PIN to activate your registration – the PIN will be sent to your mobile or email address. You will be able to set your own password for AOL. Remember to keep it confidential. The password needs to include eight characters including at least one capital letter, one lower case letter and one symbol.
Acting Chief Executive Officer
The AvSuper office will be closed between 24 December and 3 January 2021 for Christmas. During this time, AvSuper Online (AOL*) and online forms will remain operational, and you can send us emails which we will answer as soon as possible in January.
On behalf of everyone at AvSuper, we thank you for your support during 2020 and wish you a merry and safe Christmas period. We look forward to assisting you in 2021.
Chief Executive Officer
* Remember that you must register the first time you access AOL after 1 December 2020, even if you were registered for our old online portal. You can register using your member number and birth date. During registration, you will receive a one use PIN to activate your registration – the PIN will be sent to your mobile or email address.
You will be able to set your own password for AOL. We remind you to keep this password confidential. The password will need to include eight characters including at least one capital letter, one lower case letter and one symbol.